Our replacement policy lasts 3 days. If 3days have passed since you recieved, we can’t offer you replacement

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your Replacement.

If you are approved, then your replacement will be processed,you will recieved your replacement , within a certain amount of days.


We only replace items if they are defective or damaged. If you need to exchange it for the same or different item, send us an email at {support@oneplusstore.com.pk} and send your item to: {Name:Adil Shahzad || Address: shop oneplus store,city/tehsil paharpur ,district dera ismail khan || Cell:03059303892


Shipping returns

Return Charges will pay customer and the replacment chages will pay us.

Need help?

Contact us at {support@oneplusstore.com.pk Whatsapp: 03059303892} for questions related to returns & replacement .